Shipping & Delivery Policy
Last Updated: June 2026
We aim to deliver your order as quickly and accurately as possible. Below you will find all information regarding our shipping and delivery policy.
1. Processing Time (Dispatch)
Orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a tracking number by email.
2. Delivery Time
After processing, the average delivery time is 1–7 business days depending on your location.
Please note that deliveries may occasionally be delayed during busy periods, public holidays, or due to customs procedures.
3. Shipping Method & Origin
To help reduce waste and unnecessary environmental impact, we ship directly from our supplier in China.
As a result, customs duties, import taxes, or additional fees may apply depending on the destination country.
4. Shipping Costs
Shipping costs are displayed at checkout and depend on the order weight, destination, and selected shipping method.
5. Tracking Orders — Customer Responsibility
Customers are responsible for monitoring their shipment using the tracking number provided by email.
Customers are responsible for checking whether the package will be delivered directly to their address or held at a local collection point, and for collecting it when required.
If delivery takes longer than expected or there is an issue with the shipment, please contact us first at:
before initiating a refund request or chargeback.
6. Responsibility During Shipping
If tracking information confirms that the package has been delivered, responsibility transfers to the customer.
Please carefully verify your shipping information before completing your order.
Any address errors must be reported within 24 hours of placing the order by contacting: