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Terms & Conditions

Last Updated: June 2026

These Terms & Conditions apply to all purchases made through the website of Ageless Grace Boutique, reachable via info@agelessgraceboutique.com.

1. Applicability

By placing an order, you agree to these Terms & Conditions, our Return & Refund Policy, Shipping Policy, Payment Policy, Privacy Policy, and Cookie Policy.

2. Product Information

We make every effort to ensure that all product descriptions and information are accurate and up to date.

Please note:

  • Product colors may vary slightly depending on screen settings.
  • Typographical errors, pricing errors, and inaccuracies may occasionally occur.
  • No rights can be derived from obvious errors or omissions.

3. Orders & Payment

Orders will only be processed after full payment has been successfully received.

Available payment methods may vary depending on your country or region. Customers are responsible for verifying which payment options are available in their location before completing a purchase.

4. Processing & Delivery

  • Processing time (dispatch): 1–3 business days
  • Estimated shipping time after processing: 1–7 business days depending on destination
  • Orders may be shipped directly from our supplier located in China
  • Customs duties, import fees, or taxes may apply depending on local regulations

All delivery times are estimates only.

Delays caused by customs procedures, carrier delays, public holidays, weather conditions, or periods of high demand do not entitle customers to cancellation or reimbursement.

5. Returns & Cancellations

Please refer to our separate Return & Refund Policy for detailed return conditions.

Order cancellations are not permitted once an order has been placed and entered into processing.

Refund requests or chargebacks may not be initiated before the customer has received the item.

6. Liability

We are not responsible for loss, theft, or damage during shipping when tracking information confirms delivery to the address provided by the customer.

Customers are responsible for ensuring that all shipping information is accurate.

Our liability is limited at all times to the purchase price of the product concerned.

7. Intellectual Property

All content displayed on this website, including but not limited to text, images, logos, branding, graphics, and website design, is the property of Ageless Grace Boutique.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Complaints Procedure

Complaints may be submitted by email to:

info@agelessgraceboutique.com

We aim to respond to all complaints within 5 business days.

For complaints regarding product quality, sizing, fit, or damage, customers must provide clear photographs together with a detailed description of the issue.

9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.

Any disputes arising from these Terms & Conditions shall be submitted to the competent courts as required by applicable law.

Terms & Conditions